Familiar face brings new vision to executive office

pilkinton-heather-2 New Executive Director Heather Pilkinton didn’t have her sights on this position when she began her Administrator in Training role at Topeka Presbyterian Manor last year, but she’s grateful it’s where she ended up.

“I’ve worked for Presbyterian Manor in various positions, starting in Lawrence. From the beginning, I’ve had a deep love for PMMA. I’m very committed. My job is to serve others. I truly believe in the mission, and I’m here for residents and staff as a servant leader,” said Heather.

Although Heather’s been serving in this official capacity only since October, she’s already made great progress on establishing an even stronger leadership team.

“We’ve had a lot of great opportunities for change, and we’re working to develop a strong leadership team in Topeka. There’s been some structure changes within the organization as a whole this year. Change can be hard for many, but it can also bring wonderful opportunities for growth,” said Heather. “I’m always looking for the silver lining, looking for the rainbow. I’m always looking for ways to improve.”

Heather has already met with residents, and she feels strongly that an open door policy is best.

“A goal of mine is to be present and be visible and accessible. I want to hear from residents and staff and the leadership team. I also want to focus on our CNAs, housekeepers and dietary staff who have critical knowledge. They’re the ones providing hands-on care. I want to make sure everyone’s voice is heard and encouraged.”

One immediate change residents and staff may have noticed is the location of the business office. Heather points out that it’s more than just a change in physical location, though.

“Our business office will transition to a more full-service department. We’re looking for a finance director, and as such a large community, we want to offer more services both to other departments and to our current and future residents.”

Heather welcomes you to reach out to her with any questions, comments or concerns.

“We’re taking a new step forward together. I want to meet with you. I want to be as transparent as I can be and continue to build on the great legacy at Topeka Presbyterian Manor.”